Wateen Telecom has been recognized with Cisco Customer Satisfaction Excellence award. Wateen won this award for the second time because of its exceptional level of customer service level during the last two quarters, said a statement issued by the company.
Customer Satisfaction Excellence is the highest distinction a partner can achieve within the Cisco Channel Partner Program.
Mr. Naeem Zamindar, CEO Wateen Telecom, in a message to the employees stated, “This achievement further confirms Wateen’s focus on customer centricity and keeping our customers at the center of our thought process while dealing with all environmental and economic challenges. As a Cisco Gold Partner, we are committed to the success of our customers and value our relationship with Cisco in continuing to deliver the highest quality solutions, products, and services.”
Channel Customer Satisfaction Excellence assessment is based upon the results of customer satisfaction survey conducted by Cisco. Each quarter, Cisco acknowledges Certified Partners that have the highest customer satisfaction distinction within each geographic region. In the recent survey conducted on 29th June, 2012, Wateen has been recognized with this excellence award because of its exceptional level of customer service. Customers regarded Wateen as a reliable and trusted services partner and commented that Wateen possess the best trained team in the local industry.